Welcome to Steema Support Central
Free maintenance releases.
Free maintenance releases are available throughout the subscription period for subscription based products or the full lifetime of a major version for non-subscription products.
How to get support:
- Submitting questions at our online forums. (please note that customer forums are read-only for non-customers)
- Document resources at http://www.teechart.net/reference/index.php
- For VCL questions about the free TeeChart standard version included in Delphi and C++ Builder, you can use Embarcadero's public TeeChart newsgroup forum
You can connect to this forum with Netscape or OutLook or any other newsgroup reader.
News Server: forums.codegear.com Newsgroup: embarcadero.public.delphi.reporting-charting.
More information about Embarcadero CodeGear (ex Borland) Newsgroups.
- Non-customers may consult the entire historical record in the Steema forums. Follow this link to the forums Steema Support Central.
Pro support is an agreement that gives the subscriber a priority support link into Steema. Features of the agreement are as follows:
- 12 TeeChart Pro priority Questions. The priority questions may be used at any time during the subscription period in addition to use of standard support channels.
- Priority mails are answered by a receipt confirmation and replied to within 48 hours during working hours.
- Private newsgroups, access to preview releases.
- 5% discount on major version upgrade prices for products under support
check with Steema Software for conditions relating to Site Support agreements.
How to subscribe to Pro Support?
For more information see this information page or email us at firstname.lastname@example.org or by sending us a fax to +34 972 21 87 18 at any time. Subscription may also be made via the web online order form. Upon confirmation of subscription we will e-mail you a special email account address to which to submit your support questions.