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Steema Ordering and Licensing Frequently Asked Questions | ||||
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You will receive your Customer number, License number and Password keys within one working day at most. Our sales staff work Monday through Friday all year round, except on the public holidays established for each year You need one developer license for each programmer/machine who should be using TeeChart Pro, just as with the programming environments. Different discounts are applied depending on the license quantity. If more than 100 developers in the company, then it might be more cost effective to purchase a Site License. For web server applications, you might need a Web Server Runtime License in addition to the developer license You can transfer all the SOFTWARE (including all component parts) under the understanding that the transferee agrees to the terms and conditions of the license agreement. In this case, we require you to provide us with written notification of the license transfer including contact details of the transferee. My company only admits purchasing orders of packaged products. How can I work around it You can send us an Authorized Purchase Order from your Organization and we will send you back related purchase invoice, product and password information via email. Upon request, packaged product CD Rom and printed invoice will be also shipped. Please bear in mind that our Terms of Payment are 30 calendar days from date of invoice. How can I order TeeChart Pro You can order it by filling the "Order Form" found at our web site .We recommend that you use our web Secure form to send your ordering details. You can also print the faxable Order Form and fax it to us to our fax number: +34 972 21 87 18 We accept Credit Card ( VISA, Mastercard, American Express ), Bank Transfer and Cheques orders. We also accept Pro-Forma and Purchase Orders. See next questions and answers in this FAQ. Several resellers around the world also distribute TeeChart Pro. For special ordering questions, please contact us by email at sales@steema.com You can freely use code in the examples. For the TeeChart Pro source code, you first need to contact us explaining which code you need to add to your projects. We can then allow you to use it together with a Copyright message. Yes, TeeChart is Royalty free when distributed as part of a desktop application! That means you may distribute your programs with TeeChart compiled within. In the case that your application End-Users may access, retouch or recompile any of the TeeChart components therein or script with them on a web server, a separate regular developer or webserver license must be purchased by them Yes, Educational Institutions and non-profit organizations (Non-Governmental Organizations) get a 50% discount on the full price. There is NO "Educational Upgrade" price. Please contact sales@steema.com for the discount applied Educational & non-Profit organizations Yes it is. But it lacks all of the more powerful features found in TeeChart Pro. TeeChart Pro also includes (optional) 100% SourceCode We will be very pleased to answer all your ordering questions by email atsales@steema.com Ordering and commercial information is also available at our web site http://www.steema.com Up-to-date price list is publicly available at our website page:http://www.steema.com/ordering/order.html The single-license price is per developer. All licenses are Royalty-Free ( it does not allow you to deliver TeeChart Pro source code, it allows you to deliver compiled code or packages ). For special requirements, please contact us at sales@steema.com To find out whether you need a Web Server Runtime License carefully read the licensing agreement specific to TeeChart Pro VCL, TeeChart Pro ActiveX or TeeChart for .Net The version file size is too big ( 7 to 12 MB depending on the version ) to be sent by email. Many internet providers restrict email sizes to 1MB. We also have no resources to split emails in different sections and make sure each section is correctly transmitted. In the past we did so, and we received back with email errors most of the shipments. We delivery an access key via email for our customers to download TeeChart Pro from our web. Optionally, we can ship a TeeChart Pro CDRom via regular mail incurring shipping charges only. The source-code version includes the source code, whereas the non-source-code version does not. The 'Source Code' in the source-code version of the product is openly available to be viewed on screen, and comes together with incorporated documentation. No. These versions cannot be upgraded to TeeChart Pro. Standard version users are required to buy a developer license at the current single-license price. By registering a TeeChart Pro license you will be entitled to: -Free Maintenance Releases. -Ability to order product upgrades. -Information on special offers and new products. -Invitation to Beta Programs. -Access to our Support Web. As our network of resellers around the world continues to expand, then the possilbility of you being able to order TeeChart Pro in your own country also increases. | ||||
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