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Installation problem

Posted: Tue May 03, 2022 10:26 am
by 16489863
I have tried to update my TeeChart Pro Version with TeeChartVCLFMX-2022.35.
After Installation I get several error messages when I start my Delphi11 Pro (see attached file).
The same problem occurs with TeeChartVCLFMX-2022.34 and effects all older Delphi versions (10.2., 10.3, 10.4) on my system too.
The only solution to continue working is to completely uninstall TeeChart and reinstall version TeeChartVCLFMX-2022.33.
This happens on my desktop PC with Windows 10 Pro as well as on my notebook with Windows 11 Pro.
How can I solve the problem?
Regards
Jürgen

Re: Installation problem

Posted: Tue May 03, 2022 11:00 am
by yeray
Hello Jürgen,

Are those .bpl files in the specified folder? If they aren't, the installation may have failed for some reason. Try a full TeeChart reinstall with high privileges. To do so, you can run the installer "as administrator".

If those .bpls are present and the IDE is failing to find them, please make sure you install TeeChart packages into the IDE with high privileges. To do so, you can run TeeInstall.exe "as administrator".

Re: Installation problem

Posted: Tue May 03, 2022 12:33 pm
by 16489863
Hello Yeray,

this seems to be a permanent problem.
All .bpl files are in the specified folder.
Running TeeInstall.exe as administrator does not solve the problem, even if I start the IDE with administrator rights and try to load the packages manually.

Jürgen

Re: Installation problem

Posted: Tue May 03, 2022 2:09 pm
by yeray
Hello,

Do you have all the updates installed in all the IDEs?
- 11.1 (Release 1)
- 10.4 (Release 1)
- 10.3 (Release 3)
- 10.2 (Release 3)

Re: Installation problem

Posted: Wed May 04, 2022 8:28 am
by 16489863
Hello Yeray,

the problem could be solved by updating from Delphi 11.0 to 11.1.
As a result, the problem no longer occurred with all older Delphi versions (these already had the current updates.)

Thank you